Pre-Tenancy Support

Financial guidance and support is given to customers who are moving into our homes. The purpose of helping customers before they move into a property is:

• To prepare a customer for taking on the tenancy

• To create a relationship before the tenancy starts

• To inform of our expectations of the tenant and what the tenant can

expect from New Charter

• Welfare Benefit issues can be addressed

• Inform of the payment requirements

• Introduce a support package where necessary

For further information contact the team on 0161 331 2000