Missed Bin Collection

If your rubbish collection is missed for any reason, please use this form so that we can look into the problem.

You must notify a missed collection within two working days of the normal collection day for rectification before your next scheduled collection

Note: If your bin was missed because it was not put out at the right time for collection then we will not be returning to collect it. The crews make a note of addresses where this has occurred.

Fields marked with * are mandatory

Please enter the contact details of the bin owner
Full Name*
House No. / Name*
Street / Road*
Postcode*
Telephone*
Email
On what date should the bin have been collected?
Date*
Where was the bin left for collection?
Where was it?*
What colour was the bin?
Colour*
Please tell us any other information below
Other information