Quick Feedback Questionnaire

We are interested in how you find our digital television service

- Do you find it easy to use?

- Does it contain the information you were looking for?

- What would you like it to provide in the future?

There are 10 questions for you to answer by selecting the relevant answer to you.

Q1. How did you locate this site?

Leaflet
Advert
Word of mouth
Using interactive TV
Other

Q2. Do you have access to a PC at home?

Yes - but don't use it
Yes - A shared PC
Yes - My own PC
No

Q3. Did you find information you wanted?

Yes
No
Some of it
Just browsing

Q4. What sort of information would you find useful?

Up-to-date news relevant to the local area
General information about council services
Advice on council houses in the local area
The latest entertainment events
Information on health
None of the above

Q5. Which one of these would you like to be able to do via this site?

Voting on local issues
Paying council tax/rent
Reporting a problem to your council
Booking a council facility (e.g. squash court)
None of the above

Q6. How do you normally contact your council?

By letter
In person
Telephone
Use the internet
Using digital television
I never have before

Q7. Please select the age group that best describes you.

Under 16
17 to 29
30 to 39
40 to 49
50 to 59
60+

Q8. Please select the area that you live in.

Northern Ireland
Scotland
Wales
Northern England
Central England
Eastern England
Southern England

Q9. How often would you check this site for updated content?

Daily
Weekly
Monthly
Not again

Q10. Would you like to use this service on your mobile phone?

Yes
No