1. How did you hear of Looking Local?

Leaflet
Advert
Word of Mouth
Using interactive TV
Other

2. Have you used our service before?

Yes
No

3. What were you looking for today?

Council services
Health information
Housing services
The latest traffic news
Job vacancies
What’s On information
None of the above

4. Did you find what you were looking for?

Yes
On the whole
Just browsing
No

5. How do you usually contact your council?

Phone
Internet
In person
By letter
By using Looking Local

6. Do you think Looking Local is easy to use?

Yes
No
I needed to consult your ‘Help’ page

7. Was the Looking Local service as fast as you expected?

Yes
No

8. Would you use Looking Local again?

Yes
No
Don't Know