Quick feedback questionnaire

We are interested in how you find our digital television service

- Do you find it easy to use?

- Does it contain the information you were looking for?

- What would you like it to provide in the future?

There are 12 questions for you to answer by selecting the relevant answer to you.

How often do you use the interactive services via your TV?

Daily
Weekly
Monthly
Rarely
This is my first time

How did you hear of Looking Local / this site?

Leaflet
Advert
Word of Mouth
Using interactive TV
Browsing
Other

Do you have access to a PC at home?

Yes - with a modem
Yes - with broadband
Yes - without an Internet connection
No

Did you find what you were looking for?

Yes
No
Some of it
Just browsing

What sort of information did you find useful?

Local news and events
Information and advice
Requesting, reporting & other services
JobCentre Plus
Health information
Transport & traffic updates
Other

Which one of these would you like to be able to do via this site?

Service closures (e.g. schools or roads due to bad weather)
Voting on local issues
Petitions and consultations
Paying my accounts (rent, council tax etc)
Booking local facilities (e.g. squash court)
All of the above
None of the above

How do you normally contact your council/housing association?

By letter
In person
Telephone
Using the internet
Using digital television

Please select the age group that best describes you

Under 16
17 to 29
30 to 39
40 to 49
50 to 59
60+

How often would you use this site?

Daily
Weekly
Monthly
Not again

Did you know that this service works well on Internet enabled mobile phones?

Yes
No

How did you access our interactive service today?

Sky
Virgin
Freeview with broadband
Mobile
Other

Do you think the site is easy to use/navigate around?

Yes
No
I needed to consult your 'Help' page