1. Which local organisation is the most important in terms of your needs to contact and receive information and services from?

The council
Health services
Transport providers
Housing organisations
Police & Fire services
All of the above

2. Which would be your second most useful local organisation?

The council
Health services
Transport providers
Housing organisations
Police & Fire services
All of the above

3. Over 110 public sector organisations use Looking Local, which of the most popular council services would you use most?

Reporting/requesting facilities
Voting on local issues
Paying my accounts (rent, council tax etc)
Booking a facility
Petitions and consultations
None of the above
All of the above

4. And which would be the second most useful service from your council?

Reporting/requesting facilities
Voting on local issues
Paying my accounts (rent, council tax etc)
Booking a facility
Petitions and consultations
None of the above
All of the above

5. There are a range of housing services available on Looking Local, what would be most useful to you if it were available on TV?

Choice based lettings
Housing repair services
Information on benefits and housing options
Paying/checking my account
Reporting anti social behaviour and local issues
None of the above
All of the above

6. And your second choice?

Choice based lettings
Housing repair services
Information on benefits and housing options
Paying/checking my account
Reporting anti social behaviour and local issues
None of the above
All of the above

7. Health services are increasingly popular via interactive TV, what would you use most if your health services were available here?

GP appointment booking
Repeat prescription ordering
Patient transport
Hospital services information
Telecare (real time personal health monitoring)
None of the above
All of the above

8. And your second choice?

GP appointment booking
Repeat prescription ordering
Patient transport
Hospital services information
Telecare (real time personal health monitoring)
None of the above
All of the above

9. Some local transport providers use digital interactive TV to offer highly localised transport updates to viewers of interactive TV. Are you interested in any other following?

Live bus service updates
Local traffic news
Rail service updates
Local transport information
None of the above
All of the above

10. Looking Local works with a number of police and fire authorities, would you be interested in the following on DiTV?

Reporting a crime
Seeing the ‘Most Wanted’ in your area
Requesting a smoke alarm/check
Information on home security
Your local police & fire services
None of the above
All of the above

11. How do you access your interactive services?

Sky
Virgin
Freeview with broadband
Other

12. Would you like to contact and get information from your local services providers via a mobile phone as well?

Yes
Probably
Maybe in the future
No

13. Please select the age group that best describes you

Under 16
17 to 29
30 to 39
40 to 49
50 to 59
60+

14. Please select the area you live in

Northern Ireland
Scotland
Wales
Northern England
Central England
Eastern England
Southern England