How often do you use interactive TV?

Daily
Weekly
Monthly
Rarely
First time

What services are you most likely to use on interactive TV?

What's on in my area
Travel information (buses & trains)
GP Services
Local facilities (e.g. leisure centres, cinemas, parks)
Legal advice
Local job vacancies
Choice Based Lettings

Choose one other service that you would like to be able to use?

NHS Direct
Trading Standards information
Telehealth
Library services (for example renewing items)
Choice Based Lettings
e-Petitioning
PLINGS (PLaces to go ThINGS to do)

How would you normally contact your local council?

Phone
Face-to-face (at Council offices)
Email
Website
Letter
Via your local councillor

How likely would you be to use interactive TV to contact your council?

Very
Quite likely
Possibly
Unlikely
Would not

What is the main benefit to you by using interactive TV to contact your local council?

Convenience
Speed
Ease of use
Contact hours
Other

Which one of the following would you be most likely to do via digital TV?

Pay for services (such as council tax/rent)
Report a problem (such as vandalism or street lighting)
Book a council facility (such as squash court)
Request information (such as a claim form)
Renew an item from the library
Make a compliment or complaint
Other

Do you have access to a PC and broadband connection at home?

No
I have a PC but no broadband
Yes, my own PC and broadband
Yes, but I rarely use it
Yes, frequent internet user

Please select the age group which best describes you

Under 16
17-29
30-39
40-49
50-59
60+

Please select the area that you live in

Northern England
Southern England
Eastern England
Midlands
Scotland
Northern Ireland